FAQ
The questions subbies ask most about SWMS, sign-on, data, and how Sitepack fits your day.
Sitepack brings SWMS, Take 5, toolbox talks, incident and near-miss records together with hazard reporting, human review and assigned safety actions. Today shows personal work and urgent attention. More keeps the existing tools and registers within reach.
No. AI output is a draft for review, not a competent person's assessment or permission to work. Check the actual conditions, consult the people doing the work and follow your procedures. Saving a report, signing on or verifying an action does not remove your legal or safety responsibilities.
Sitepack runs in a browser. Shared worker sign-on links and QR codes do not require a full Sitepack account. The Today workspace, report creation and company review tools require an authorised login. A worker link provides only the access granted by that link.
No. Safety-action notifications are in a limited rollout and require company activation, eligible recipients and delivery checks. Ask us to confirm availability for your company. This is separate from existing document and toolbox messaging. Delivered does not mean read, acknowledged, completed or verified.
You need an internet connection to save reports and use AI transcription. Do not assume there is an offline outbox or automatic sync. Keep any unsaved tab open, retain a separate copy where safe and appropriate, and confirm a successful save when connected. Follow your site's fallback process in the meantime.
The action waits for verification. A permitted reviewer checks the work and evidence and either verifies it or returns it. High-priority work cannot be verified by its assignee or completion submitter. A linked hazard's urgent-review status is handled separately.
The field-hazard classifier uses the written account or transcript, not photo analysis. Stopping a voice recording sends it to OpenAI for transcription. The recording is not automatically attached to the saved hazard. Download it before leaving the tab and upload it separately if you need it as evidence.
Open More for SWMS, Take 5, toolbox talks, near misses, the tools dashboard and full safety register. Sitepack does not currently provide dedicated site-inspection, JSA or PPE-record workflows, plant pre-starts, inductions, dispatch or invoicing. A Take 5 or SWMS should not be relabelled as a dedicated JSA module.