Menu

For plumbers, electricians and service trades

Safety paperwork that keeps up with your callouts.

Do a Take 5 or SWMS against the address you’re at, straight from your phone. No job to set up first, and every record ready when a client or head contractor asks.

Built in Brisbane. Runs in a phone browser. Nothing for your techs to install.

Sitepack New Take 5 screen with One-off callout selected and a street address entered
Actual app. Fictional example callout.

Built for service work

Callouts aren’t construction sites.

Most safety apps assume a site that runs for weeks with the same crew. Your day is five addresses before lunch.

No job to set up

Choose “One-off callout” and start. A same-day visit doesn’t need a site, a crew list or a job that runs for weeks.

The address goes on the record

Type the street address you’re standing at. It stays with the Take 5 or SWMS, so you can find it later.

Every callout in one register

Take 5s and SWMS raised without a job land in a callout register you can filter by date and by who raised it.

How a callout works

From the driveway to the record.

Real Sitepack screens with a fictional hot water job.

  1. 01

    Pull up and open Take 5

    Choose One-off callout and type the address. Solo, or Crew if there are two of you.

  2. 02

    Say what you’re doing

    Hold to record and describe the job in about 30 seconds, or type it. Add photos if they help.

  3. 03

    Check the draft

    Sitepack drafts the five-point check, hazards and controls. You fix anything it got wrong before relying on it.

  4. 04

    Find it later

    The completed record sits in your callout register with the address, who raised it and when.

Completed Take 5 record for a hot water replacement, showing the callout address
The five-point check on the Take 5 record, with stop, look and assess answers

The draft is a starting point. A competent person checks it against the actual job before anyone relies on it. Sitepack doesn’t approve work or guarantee compliance.

The callout register

Every visit, in one place.

When a client asks what you did at their property last Tuesday, it’s one search away.

Sitepack callout register listing Take 5s and a SWMS by address, person, status and date
Actual app. Fictional callouts and addresses.

Set up the way you work

Tell Sitepack how you get your work.

Choose when you sign up, change it later in Settings. It changes Sitepack’s wording and layout to suit callouts or jobs. Every feature stays available either way.

  • Service & calloutsMostly reactive callouts. You jump between short jobs, often same-day.
  • Mix of bothSome planned jobs, some reactive callouts. Jobs and callouts sit side by side.
  • Projects & jobsMostly planned jobs. A site runs for days or weeks with a fixed crew.

Running a team?

Workplace behaviour duties apply to service businesses too.

Psychological health is part of your safety duty, and Queensland now requires a written harassment prevention plan where there’s a risk. The Compliance Pack gives your team short talks to acknowledge and a dated evidence pack when someone asks.

See the Compliance Pack →

Paid pilot

Try it on your real callouts.

Price
A$490 plus GST, invoiced by WPC Consulting
Duration
4 weeks

What happens afterwards

  • Continue on Documents at A$299 per month plus GST. The A$490 pilot fee is credited to your subscription.
  • Or stop. There is no lock-in and nothing renews automatically. Download your SWMS, Take 5 and sign-on PDFs before the pilot ends.
Full pilot details →

FAQ

Straight answers.

No. Sitepack handles the safety record for the visit. It doesn’t do dispatch, scheduling, timesheets, quoting, invoicing or a customer database. Keep using your job-management system for those.

No. Choose One-off callout, type the address and the Take 5 stands on its own. If you also run longer projects, you can set those up as jobs in the same account.

No. A Take 5 is a quick pre-start check. High-risk construction work, such as trenches deeper than 1.5 m, confined spaces or work above 2 m, still needs a SWMS before it starts, and a saved record never authorises work on its own.

Yes. You choose how you mostly work when you sign up, and you can change it later in Settings. It changes the wording and layout, not which features you can use.

Sitepack needs an internet connection to record, transcribe, generate and save. There is no offline mode or background sync yet. If coverage drops, keep the tab open, use your site's paper backup and save once you are connected.

AI output is a draft. A competent person must check it against the actual job before it is used or shared. Sitepack does not approve work or guarantee compliance.

See it on one of your callouts.

Fifteen minutes on a call. Bring a job you did this week and we’ll run it through Sitepack together.

Or send an enquiry.