Respond first
Follow emergency and site procedures. Do not delay a direct call or required notification to finish an app form.
Incidents & near misses
Capture what happened while the details are available. Keep the account, supporting evidence and review together, then decide what needs a responsible person and follow-up.
How it works
Follow emergency and site procedures. Do not delay a direct call or required notification to finish an app form.
Open More > Near miss or the incident tools. Record the account and supporting photos or audio where appropriate. Do not put yourself at risk to obtain evidence.
Check the record and any AI suggestions. Use the relevant review and action workflows to assign follow-up and check outcomes.
Record the known facts, people and location. Distinguish an observation from an assumption.
Use the register to find the record and available media, transcript and assessment details.
Where work is needed, assign a responsible person and deadline. Completion reported is not verification.
Know the boundaries
No. Any required emergency or regulator contact must be made through the appropriate external channel. Do not wait for an app or AI response.
Use Report a hazard from Today for the field account and human review. An urgent hazard should be escalated directly under site procedures, not left waiting for a record to be processed.
No. Review the facts and current conditions. AI output supports drafting and triage; accountable people make the decisions.
Today brings personal work and urgent review forward. More keeps these tools and the full registers available.
Fifteen minutes on a call, then a 4-week paid pilot if it suits your crew.
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