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Incidents & near misses

Keep the account. Follow it through.

Capture what happened while the details are available. Keep the account, supporting evidence and review together, then decide what needs a responsible person and follow-up.

How it works

A practical path from the phone to the record.

01

Respond first

Follow emergency and site procedures. Do not delay a direct call or required notification to finish an app form.

02

Capture the facts

Open More > Near miss or the incident tools. Record the account and supporting photos or audio where appropriate. Do not put yourself at risk to obtain evidence.

03

Review and follow up

Check the record and any AI suggestions. Use the relevant review and action workflows to assign follow-up and check outcomes.

Original account

Record the known facts, people and location. Distinguish an observation from an assumption.

Reviewable evidence

Use the register to find the record and available media, transcript and assessment details.

Next actions

Where work is needed, assign a responsible person and deadline. Completion reported is not verification.

Know the boundaries

Before you rely on it.

No. Any required emergency or regulator contact must be made through the appropriate external channel. Do not wait for an app or AI response.

Use Report a hazard from Today for the field account and human review. An urgent hazard should be escalated directly under site procedures, not left waiting for a record to be processed.

No. Review the facts and current conditions. AI output supports drafting and triage; accountable people make the decisions.

Keep the next step connected.

Today brings personal work and urgent review forward. More keeps these tools and the full registers available.

See it on your own job.

Fifteen minutes on a call, then a 4-week paid pilot if it suits your crew.

Or send an enquiry.