Incident & Near-Miss Reports

Something happened. Don't reach for a blank page.

Photograph the scene, talk through what happened, and Sitepack drafts the incident or near-miss report — classified by severity, with the right state regulator's hotline front and centre if it's notifiable.

How it works

Three taps. One report.

1

Snap and speak

One to three photos of the scene, a 40-second voice note on what happened. No forms, no drop-downs — talk it through like you would to your foreman.

2

Confirm who was involved

Pick from your crew or add someone on the spot. Sitepack classifies severity — first aid, medical treatment, lost-time, notifiable — before you see the draft.

3

Review, then send

The draft opens on-screen. Notifiable incidents get the state regulator's phone number up top so you can call first, submit second — the order the regulator expects.

What's different

The 20 minutes after the incident matter.

State regulators pre-loaded

Every notifiable incident gets the right hotline — NSW, VIC, QLD, WA, SA, TAS, ACT and NT are all in there. No Googling on a phone with cracked hands.

Severity classified on-screen

First aid, medical treatment, lost-time, dangerous incident, notifiable — Sitepack picks the closest match and shows why. You have final say before it saves.

Feeds tomorrow's talk

Every incident logged today shows up in tomorrow's toolbox talk as a learning moment. The crew hears about it before they start the shift, not weeks later in a report they won't read.

2-year retention, minimum

Every SWMS, talk, and incident record is kept and retrievable for at least two years post-incident — the floor for most notifiable events under WHS regulations.

Notifiable incidents get reported by phone first — always. The regulator wants a call, not a form, if someone's been seriously hurt or a dangerous incident's occurred. Sitepack puts the number front and centre so you can call while the site's still being made safe, and worry about the written report next.

Common questions

Incident reporting, in plain English.

What counts as a notifiable incident in Australia?

Under the model WHS Act, a notifiable incident is one that causes death, a serious injury or illness, or a dangerous incident (things like uncontrolled release of a hazardous substance, structural collapse, or plant that could have seriously injured someone). Notifiable incidents must be reported to the state regulator by the fastest means possible — Sitepack pre-loads the hotline for NSW, VIC, QLD, WA, SA, TAS, ACT and NT.

How long do I have to report a notifiable incident?

Immediately — by phone in the first instance. The written notification usually follows within 48 hours. Sitepack drafts the written report the moment you finish the photos and voice memo, so it's ready to submit while the site's still fresh in your mind.

Do I have to report every near miss?

Near misses aren't notifiable to the regulator unless they meet the dangerous-incident threshold. But they're your best learning material. Every near miss logged in Sitepack feeds into tomorrow's toolbox talk automatically — the crew hears about it before they start the shift.

See all Sitepack FAQs →

The rest of Sitepack

Four tools. One kit.

Voice-to-SWMS →

Talk about the job for 30 seconds, get a site-specific SWMS with the right HRCW categories flagged.

Take 5 by voice →

A hazard check at the point of risk. Crew taps once, describes the task, and Sitepack files a Take 5 to the right site.

Daily toolbox talks →

A 3-minute toolbox talk on the site lead's phone at 6am, built from today's weather and yesterday's activity.

Ready for the next incident before it happens?

Free trial. No card. Ten minutes to set up your first site.

Start free trial